Patricia C. Franks is professor and program coordinator for the Master of Archives and Records Administration degree in the School of Information at San José State University. She is a Certified Archivist, Certified Records Manager, and Information Governance Professional as well as a member of ARMA International’s Company of Fellows. Franks is co-editor of the Encyclopedia of Archival Science, the Encyclopedia of Archival Writers, 1515-2015, and the International Directory of National Archives. She is author of Records and Information Management now in its second edition. Pat is serving as NAGARA's VP (2019-2020).